Privacy Policy
Last updated: June 2026
1. Information We Collect
We collect information you provide directly: mobile number (for OTP login), name, email, company name, GST number, and delivery address. We also collect order and transaction data, and basic usage analytics.
2. How We Use Your Information
- Process and fulfil orders
- Generate GST-compliant invoices
- Send order status updates via SMS/email
- Improve our platform and customer experience
- Comply with legal and tax obligations
3. Data Sharing
We do not sell your personal data. We share data only with:
- Shipping partners — name, phone, and address to deliver your order
- Razorpay — payment processing (governed by Razorpay's privacy policy)
- Tax authorities — as required by Indian tax law
4. Data Storage & Security
Your data is stored on secure cloud servers (Supabase/PostgreSQL) in compliance with industry standards. We use HTTPS encryption for all data in transit. Mobile OTP authentication is handled by Firebase (Google).
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications
To exercise these rights, contact us at privacy@dkautinindia.com.
6. Cookies
We use a single session cookie (__session) to keep you logged in. We do not use third-party tracking cookies.
7. Changes to This Policy
We may update this policy periodically. Significant changes will be communicated via SMS or email.
8. Contact
DKautin India
Email: privacy@dkautinindia.com
For complaints under the IT Act 2000, contact our Grievance Officer at the above email.