Privacy Policy

1. Information We Collect

We collect information you provide directly: mobile number (for OTP login), name, email, company name, GST number, and delivery address. We also collect order and transaction data, and basic usage analytics.

2. How We Use Your Information

• Process and fulfil orders
• Generate GST-compliant invoices
• Send order status updates via SMS/email
• Improve our platform and customer experience
• Comply with legal and tax obligations

3. Data Sharing

We do not sell your personal data. We share data only with:

• Shipping partners, name, phone, and address to deliver your order
• Razorpay, payment processing (governed by Razorpay's privacy policy)
• Tax authorities, as required by Indian tax law

4. Data Storage & Security

Your data is stored on secure cloud servers (Supabase/PostgreSQL) in compliance with industry standards. We use HTTPS encryption for all data in transit. Mobile OTP authentication is handled by Firebase (Google).

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications

To exercise these rights, contact us at [email protected].

6. Cookies

We use a single session cookie (__session) to keep you logged in. We do not use third-party tracking cookies.

7. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via SMS or email.

8. Contact

Dkautin India
Email: [email protected]
For complaints under the IT Act 2000, contact our Grievance Officer at the above email.