Frequently Asked Questions

We believe in supporting businesses of all sizes, which is why we have No Minimum Order Quantity (No MOQ) restrictions! You can purchase even a single item at wholesale rates.

No GST registration is mandatory to browse or buy. If you do have a business GST registration, you can enter it during checkout to claim Input Tax Credit (ITC).

Yes! A large majority of our products—especially home, kitchen, and eco-friendly products like Coir Bird Houses—are hand-crafted and manufactured by local artisans in India.

Yes, we regularly run special offers, seasonal discounts, and exclusive deals. Subscribe to our newsletter to stay updated.

We ship to over 26,000 PIN codes across India. Standard shipping is completely Free for all orders above Rs. 999. For smaller orders, a nominal delivery charge of Rs. 49 is applied.

Orders are dispatched within 24-48 hours. Depending on your location, delivery takes 3 to 5 business days for metro cities, and up to 7 business days for regional areas.

Once your order is shipped, you will receive an SMS and email notification with a tracking number and a tracking link to monitor your shipment in real-time.

We support all major payment types including Cash on Delivery (COD), UPI (GooglePay, PhonePe, Paytm), Credit/Debit Cards (Visa, MasterCard, RuPay), and Netbanking.

We offer a hassle-free 7-day return policy for damaged, defective, or incorrect products. Raise a request through the returns page or email support with product photos and your invoice.

Once the returned item reaches our warehouse and passes QC inspection, refunds are processed to your original payment mode or bank account within 3 to 5 business days.

Wholesale pricing means buying goods at the price a retailer pays a manufacturer or distributor — typically 30–60% below the MRP you see in retail stores. Traditionally, wholesale pricing requires buying in large quantities (the minimum order quantity, or MOQ). DKautin India removes this barrier entirely. By sourcing directly from Indian manufacturers and consolidating demand across thousands of buyers, DKautin India can offer genuine wholesale prices on every order — even a single unit. There are no trade accounts, no membership fees, and no bulk commitments required. A kirana store owner needing 5 units of a kitchen product pays the same per-unit wholesale price as a retailer ordering 500 units. GST-compliant invoices are issued on every order, allowing businesses to claim Input Tax Credit (ITC) just as they would from any registered wholesale supplier.

Yes. DKautin India is open to both businesses and individual buyers. You do not need a GST number, a trade licence, a business registration, or a membership to place an order. Any individual in India can browse 60+ products, add items to cart, and check out using UPI, credit/debit card, net banking, or Cash on Delivery. Individual buyers benefit from the same wholesale prices as business buyers. The only difference is that business buyers can optionally enter their GSTIN at checkout to receive a GST-compliant invoice for Input Tax Credit claims. Individuals who do not have a GSTIN simply receive a standard invoice. There is no minimum order value — a single-unit purchase is treated identically to a bulk order in terms of pricing, dispatch timeline (24–48 hours), and delivery coverage (26,000+ PIN codes across India).

DKautin India, IndiaMart, and Udaan all operate in Indian B2B commerce but serve different purposes. IndiaMart is a supplier directory: it connects buyers with manufacturers and distributors, but buyers must contact each supplier individually, negotiate prices, and meet the supplier's own MOQ — there is no direct checkout or guaranteed pricing. Udaan is a B2B marketplace focused primarily on FMCG and grocery trade, requires business registration, and typically imposes minimum order values. DKautin India is a direct-to-buyer wholesale store: products are listed at fixed wholesale prices, checkout is immediate, GST invoices are issued automatically, there is no MOQ on any product, and both businesses and individuals can buy without registration. DKautin India also covers a broader category range — home decor, toys, personal care, and office supplies — beyond the FMCG focus of Udaan.

DKautin India stocks 60+ products across six main categories: (1) Home Decor and Storage — wall art, decorative items, organisers, festive decorations; (2) Kitchen and Cookware — utensils, storage containers, kitchen appliances, serving accessories; (3) Toys and Games — educational toys, outdoor play, board games, infant toys, activity kits; (4) Health and Wellness — fitness accessories, health monitoring tools, supplements; (5) Personal Care and Grooming — skincare, haircare, hygiene products; (6) Office Supplies and Stationery — desk organisers, writing instruments, filing solutions. Featured collections, best sellers, and new arrivals are available at /collections/featured, /collections/best-sellers, and /collections/just-arrived. New products are added weekly across all categories.

No — GST registration is not required to browse, order, or receive products from DKautin India. The platform is open to both GST-registered businesses and unregistered individual buyers. If you are a GST-registered business, you can enter your GSTIN during checkout to receive a fully GST-compliant tax invoice. This invoice can be used to claim Input Tax Credit (ITC) on your business tax return, effectively reducing your tax liability. If you do not have a GSTIN — whether you are an individual buyer, a small kirana owner operating below the GST threshold, or a home-based reseller — you will still receive an invoice for your purchase, and all other benefits (wholesale pricing, free shipping above ₹999, 7-day returns, 26,000+ PIN code delivery) apply exactly the same. No registration, no membership, no minimum spend is ever required.

There is no minimum order value on DKautin India. You can purchase a single item at wholesale prices with no restrictions. For orders above ₹999, shipping is completely free. For orders below ₹999, a flat delivery fee of ₹49 applies. There are also no minimum order quantities (MOQ) on any product — whether you want 1 unit or 1,000 units, the per-unit wholesale price remains the same. This applies to all buyers: kirana store owners, individual shoppers, small retailers, and large businesses all receive identical wholesale pricing regardless of the quantity ordered. There are no membership fees, no subscription costs, and no hidden charges. Payment options include UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD), available to all buyers without registration.